Why this job matters

The Software Engineering Professional helps deliver BT’s software engineering strategy and roadmap in line with BT’s commercial goals. You will develop cloud-native applications, working in a fixed-capacity squad to build and support apps, driving innovation and engineering excellence.

What you’ll be doing

• Implement technical solutions for colleagues and customers, resolving inter-system issues within cross-functional squads.
• Contribute to technical decisions, technology choices, and architecture across high-performance products and platforms, balancing short-term impact with long-term transformation.
• Design and develop software in line with wider architecture and security standards.
• Undertake technical reviews and keep skills current with software engineering principles and practices.
• Help design technical specifications and develop software for smaller or less complex initiatives, contributing to delivery quality.
• Write, test, and review code under supervision, communicating clearly with engineering colleagues.
• Integrate existing software products and solve routine compatibility problems.
• Monitor systems and correct software defects.
• Support high-quality tooling and automation for continuous delivery and developer productivity.
• Contribute to an ambitious technical roadmap for the business, engineering, and partner teams.
• Assist with engineering and operational excellence initiatives, including metrics and continuous improvement.
• Identify and implement ways to improve software engineering processes.
• Design and develop components of Digital’s strategic platforms.
• Collaborate to deliver features to internal customers via cloud product suites.
• Unblock customer issues in the cloud when needed.
• Work closely with security and compliance to ensure everything delivered is fit for purpose.
• Evangelise cloud-first and solid software engineering principles with stakeholders.

Skills and experience

• Understanding of HR functions in a global corporate organisation, including how local HR legislation impacts systems and processes.
• Experience working end-to-end across a service delivery value chain.
• Excellent organisation and time management.
• Clear thinker with vision, passion, and energy, with strong attention to detail.
• In-depth knowledge of HR SaaS solutions.
• Strong documentation and written communication skills (e.g., workbook updates, creating support tickets).
• Experience gathering requirements and driving true SaaS adoption.
• Understanding of basic XML concepts, system development, and testing.
• Understanding of GUI configuration items such as radio buttons and pick lists.
• Working knowledge of run-team tools such as ticketing and testing platforms.
• Practical experience with Agile methodology and Agile development.

Our leadership standards

Looking in

• Leading inclusively and safely: I inspire and build trust through self-awareness, honesty, and integrity.
• Owning outcomes: I take the right decisions that benefit the broader organisation.

Looking out

• Delivering for the customer: I execute brilliantly on clear priorities that add value to customers and the wider business.
• Commercially savvy: I bring a strong commercial focus and an external perspective to decision-making.

Looking to the future

• Growth mindset: I experiment and identify growth opportunities for myself and the organisation.
• Building for the future: I build diverse, future-ready teams where everyone can be at their best.

Benefits

• Annual on-target bonus of 10% (personal and company multipliers).
• BT Pension scheme: minimum 5% employee contribution, 10% BT contribution.
• Life Assurance.
• Direct share scheme.
• Exclusive colleague discounts on BT broadband packages.
• 50% off EE mobile pay monthly or SIM-only plans, plus 50% off SIM-only plans for friends and family.
• My Discounts access to savings at hundreds of retailers.
• Discounted EE TV including TNT Sport and NOW Entertainment.
• Strong support for working parents, including pay during maternity, adoptive, and paternity leave.
• Option to join the Healthcare Cash Plan and other benefits such as dental insurance and gym memberships.
• 25 days of annual leave (plus bank holidays), increasing with service, with a buy-holiday option.
• Volunteering days to give back to your local community.
• Electric vehicle salary sacrifice scheme, My EV.

About us

BT Group was the world’s first telco and our heritage is unrivalled. As home to BT, EE, Openreach, and Plusnet, we play a critical role in how the UK connects. Over the next two years we will complete the UK’s largest digital infrastructure project, connecting more than 25 million premises to full-fibre broadband. Together with heavy 5G investment, we are transforming how people connect.
We are simplifying systems, structures, and processes at scale. Alongside the application of AI and modern technology, we are building the UK’s best telco and reimagining the customer experience with one of the nation’s largest infrastructure companies. It is an exciting time to join a team with the skills, experience, creativity, and passion to take BT into a new era.

Get more information by visiting the official careers site of BT here.