Software Engineer

Company: BT Group
Location: Snowhill, Birmingham
Working Style: Hybrid. 3 days in the office, 2 days from anywhere
Salary: Competitive plus benefits
Role Type: Full-time

Why This Role Matters

This role sits at the heart of BT’s Broadband Authentication and Data platforms, providing software solution engineering capability across the evolution and ongoing management of national critical infrastructure.

You will work closely with stakeholders across BT to deliver reliable, secure, and scalable platforms that underpin broadband and hybrid services for around 10 million customers.

The Broadband Data and Authentication team brings together design, development, and testing to maintain secure platforms while continuously delivering new features and products. The team works in an Agile and Scrum model as part of the Broadband ISP Tribe, closely aligned with SRE and DevOps practices.

These platforms generate critical service data used for cyber defence, capacity planning, network management, and quality of service analysis. The team is actively transforming these systems using modern cloud technologies, with automation and data at the core.

What You’ll Be Doing

• Lead execution of the engineering strategy, ensuring high-quality delivery on time and within budget
• Make complex technical decisions, selecting technologies and designing architectures that balance short-term needs with long-term transformation
• Contribute to an ambitious technical roadmap aligned with business priorities and engineering goals
• Solve complex and strategic technical problems, including work in untested technologies and large-scale platforms
• Drive engineering and operational excellence through clear metrics and continuous improvement
• Foster a strong engineering culture focused on innovation, predictability, and reliability
• Write, test, and review production-quality code, independently handling complex technical challenges
• Mentor software engineers and support technical growth across the team
• Champion emerging trends and best practices in software engineering
• Coach teams to improve efficiency and delivery using agile tools and methodologies
• Manage key stakeholders and deliver critical projects with real customer impact
• Contribute positively to team culture and overall wellbeing

What You’ll Bring

Mandatory Experience

• Proven experience in software solution development using Ruby, Python, Java, or similar languages
• Hands-on full-stack development experience combined with DevOps practices
• Experience leading end-to-end technical delivery of large, complex projects with multiple stakeholders
• Strong understanding of CI/CD pipelines, automated testing, and multi-environment deployments
• Solid experience with test design, debugging, and root cause analysis
• Proven track record of automated testing for web and backend applications
• Experience working with cloud platforms and services
• Strong capability with Infrastructure as Code tools and approaches
• Ability to resolve complex technical issues using deep technical knowledge
• Effective stakeholder management skills
• Demonstrated leadership and mentoring experience

Nice to Have

• Experience with Docker, docker-compose, and Kubernetes
• Test-Driven Development and Behaviour-Driven Development practices
• Experience using Robot Framework, Playwright, Selenium, or similar tools
• Exposure to AWS or GCP
• OpenStack ecosystem experience
• ELK Stack and Kafka
• Monitoring tools such as Monit, Telegraf, Prometheus
• Database experience including relational databases, SQL, and Oracle

What’s In It for You

• 10 percent on-target bonus
• BT pension scheme with minimum 5 percent employee contribution and 10 percent BT contribution
• Life assurance cover
• Discounts on BT broadband, BT TV, TNT Sports, and NOW Entertainment
• 50 percent discount on EE mobile plans, with additional friends and family discounts
• Equal family leave from January 2025, including enhanced paid leave for all parents
• Enhanced women’s health support including menopause care and cancer screenings
• 25 days annual leave plus bank holidays, increasing with service
• 24/7 private virtual GP appointments
• Two weeks paid carer’s leave
• World-class training and development opportunities
• Option to join BT share saving schemes

About BT Group

BT Group was the world’s first telco and remains central to how the UK connects. Home to BT, EE, Openreach, and Plusnet, the group is undergoing one of the largest digital infrastructure transformations in the country.

Over the next two years, BT will connect more than 25 million premises to full fibre broadband while continuing heavy investment in 5G. Alongside this, BT is radically simplifying systems and processes, applying AI and modern technology to reimagine customer experience and build the UK’s best telco for the future.

A Few Things to Note

• Flexible working options are supported, including job share and reduced hours
• Reasonable adjustments are available throughout the selection process
• You do not need to meet every requirement to apply. If this role excites you, we encourage you to apply

Apply Now

If you are excited by large-scale platforms, modern engineering practices, and meaningful technical impact, we would love to hear from you.

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